Who knew that as I was departing for a business trip to Orlando from Salt Lake City that a silly video of my walking onto a plane would take off?
The letter below is something that I sent to my team of school directors today. We are constantly thinking and working on engaging staff and families (our customers). Then later in the day I found a ironically appropriate prologue to my experience. You can see it all below. THE LETTER Team – I am sitting … Continue reading A Huge DELTA in Customer Engagement